Privacy Policy

1. Introduction

At Noet, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered process automation services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information to provide and improve our services:

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  Account Information: When you register for our services, we collect your name, email address, company information, and login credentials.
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  Usage Data: We collect information about how you interact with our services, including features used, time spent, and actions taken.
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  Process Data: Information you provide when you record workflows, upload documentation, or other content to train our AI agents.
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  Screen Recording Data: If you use our process recording features, we collect and process screen recordings to understand and automate your workflows.

3. How We Use Your Information

We use the information we collect for various purposes, including:

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  Providing and maintaining our services
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  Improving and personalizing your experience
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  Communicating with you about our services
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  Processing transactions and managing your account
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  Analyzing usage patterns to improve our services

We do not use your data to train our models.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

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  Service Providers: We may share data with third-party vendors who help us provide our services.
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  Compliance and Legal Requirements: We may disclose information when required by law or to protect our rights.
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  Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All customer data is encrypted at rest with AES-256 and in transit via TLS.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

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  The right to access your personal data
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  The right to correct inaccurate data
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  The right to request deletion of your data
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  The right to restrict or object to processing
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  The right to data portability

To exercise these rights, please contact us at support@noet.ai.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can manage your cookie preferences through your browser settings, but this may affect your ability to use certain features of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data is protected when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@noet.ai.